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Saudi Journal of Business and Management Studies (SJBMS)
Volume-4 | Issue-12 | 912-918
Original Research Article
Effect of Supervision on Employee Productivity in the Transport Industry in Benue State, Nigeria
Tsetim, James Tersoo, Asue, Timothy Terkimbir, Asenge, Emmanuel Lubem
Published : Dec. 30, 2019
DOI : 10.36348/sjbms.2019.v04i12.008
Abstract
This study examined the effect of supervision on employee productivity in the transport industry in Benue State, Nigeria with focus on Benue Links Nigeria Limited, Makurdi. The study specifically examined the effect of authoritarian supervision, companionable supervision and synergistic supervision on employee productivity in Benue Links Nigeria Limited, Makurdi. Three hypotheses were formulated in line with the objectives. The study used a population of 202 staff of the company and a census sampling technique was adopted for the study. The study adopted a survey research design and questionnaire was employed as the instrument of data collection. Multiple regression analysis was used for data analysis and test of formulated hypotheses using the Statistical Package for Social Sciences (SPSS version 21). Findings of the study revealed that there is significant effect of authoritarian supervision on employee productivity in Benue Links Nigeria Limited, Makurdi. The study also indicated that companionable supervision and synergistic supervision have positive significant effect on employee productivity in Benue Links Nigeria Limited, Makurdi. The study concluded that supervision is indispensable in achieving quality and timely service delivery in the transport sector. It recommended amongst others that employees of Benue Links Nigeria Limited and other transport companies should be intimated of the necessity of supervision so that they avail themselves the benefits of supervision in improving their productivity and supervisors in the road transport industry should not be interested in finding faults of employees but more importantly, dialogue with employees to identify their strengths and weaknesses in order to improve on their professional knowledge, skills and experiences.
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