Saudi Journal of Business and Management Studies (SJBMS)
Volume-2 | Issue-01 | 1-3
Original Research Article
A Study to Propose a Model for Consumers’ Attitude towards Online Banking after Recent Demonetization in India
Dr. P. Kishore Kumar, Mohd Amzad Pasha
Published : Jan. 29, 2017
Abstract
The aim of this study is to propose a model for understanding consumer attitude towards online banking
regard to recent demonetization in India. The popular consumer behavior models like theory of planned behavior, theory
of reasoned action and technology acceptance model are reviewed for developing the proposed model in this study. The
dependent factor in the proposed model is consumer attitude towards online banking and independent factors are
demonetization knowledge, convenience, social status and convenience. The items for the proposed constructs in the
proposed model are given in this paper. This research paper helps the scholars to use the measurement scale to study
consumer attitude towards online banking in the era of demonetization.