The state civil apparatus is expected to have integrity, be professional, neutral, and free from political intervention, free from corruption, collusion, and nepotism (clean government), and be able to realize good governance in providing public services for the community. However, problems were still found regarding the organizational structure, less accommodating work mechanisms, and an increase in service needs that were not comparable to the skills and skills of the apparatus. This study aims to analyze the quality of administrative services and services. This type of research is qualitative. Data collection was carried out by interview and field observation. Data were analyzed descriptively. Apparatus at the Landasan Ulin District Office can be said to be professional when viewed from the aspect of attitude, namely creativity, innovation, and responsiveness.