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Scholars Bulletin (SB)
Volume-1 | Issue-08 | 2015, 1(8): 194-197
Review Article
The Effect of Training and Development and Quality Management on Organization Performance in Nyeri Technical Training Institute Nyeri, County, Kenya
Muthui, Speranza Wambui, Kellen Kiambati, Alice Simiyu
Published : Nov. 15, 2015
DOI : N/A
Abstract
Abstract: Quality Management is a management philosophy which focuses on the work process and people, with the major concern for satisfying customers and improving the organizational performance. The role of TVET in furnishing skills required to improve productivity, raise income levels and improve access to employment opportunities has been widely recognized. Association of Caribbean tertiary institutions carried out a study on collaborations and recommended that investigations on effect of quality management systems in those institutions are important. The study was undertaken to determine the effects of training and Development and Quality Management on organizational performance in Tertiary Institutions. The study used a survey research design so as to carry out an in depth study of the Tertiary Institutions in order to come up with the relevant data for analysis. The study targeted a population of 180 employees of Nyeri Technical Training Institute. Stratified random sampling was used to select a sample of 54 respondents. The data was collected using questionnaires and an interview schedule. The data collected was analyzed using descriptive statistics. Chi-square co-efficient was used to establish relationships. Graphs, tables and pie charts were used to present frequencies and percentages. Majority (63%) of the participants disagreed that NTTI frequently organizes training and development sessions. Half (50%) of the respondents in the study disagreed that operations at NTTI are computerized. The study found that training (p=0.00) and information technology (p=0.048) were statistically significant at 95% confidence level. It was concluded that poor organization performance of NTTI was affected by lack of lack of training and development and poor utilization of information technology. The study recommended that management of NTTI should ensure that as much as possible employees are provided with training.
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