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Saudi Journal of Nursing and Health Care (SJNHC)
Volume-2 | Issue-09 | 308-313
Original Research Article
The Extent of Non – Nursing Tasks and Their Impact on Quality Patient Care As Perceived By Nurses in Al Dakhliyah Governorate, Oman
Sabir Abdullah Al Amri, ‬Jonas Dupo,‬ Mouna Mohana Al Kindi, Radhiya Sulayem Al Tobi,‬ Sawsan Mohammed BaniOraba,‬ Gayhart Torrano,‬ Fatima Mohammed Al Amri,‬ Fawzia Issa Al Aamri
Published : Sept. 22, 2019
DOI : 10.36348/SJNHC.2019.v02i09.005
Abstract
Objective: The study aimed to establish the most common non – nursing tasks performed by nurses and its impact on the delivery of nursing care in Al Dakhliyah Governorate Oman in select government hospitals. Methods: This study is cross-sectional involving 173 nurses from June to July 2018 through stratified random sampling. The questionnaire was based on different literature specifically the RN FORECAST questionnaire utilized in European studies. The results were analyzed through the use of SPSS version 21 through means and frequency distribution. Results: Out of n=173 respondents, 164 answered the questionnaire with a response rate of 94.74%. The top five most common non-nursing tasks are answering phones and clerical (3.38 times per person), filling of items such as syringe, incontinent sheet, gauze and cotton (3.36 times), cleaning of medical equipment (3.20 times), bringing sample to the laboratory (2.96 times) and transporting of patients within the hospital (2.76 times). On the other hand, the top missed care include oral hygiene (60%) & nurse-patient interaction (60%), physical assessment (59.21%), frequent changing of position (58.87%) and proper documentation (56.68%). Conclusion: The nurses working in the government institutions in Al Dakhliyah governorate performs numerous non-nursing tasks which affect the delivery of patient care. As a recommendation, a clerk should be included as non-healthcare personnel responsible for many non-nursing tasks. To offer an assistant for nurses, a nursing aid is also recommended as a member of the healthcare team. Additionally, the medical orderly should also be oriented and updated on their job descriptions.
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