Saudi Journal of Oral and Dental Research (SJODR)
Volume-3 | Issue-08 | 267-271
Original Research Article
Assessment of Various Factors Responsible For Missed Dental Appointments among the Patients Attending a Dental College in Telangana India- A CrossSectional Study
Dr. MD Shakeel Anjum, Dr. K. Yadav Rao, Dr. M.Monica, Dr. P. Parthasarathy Reddy, Dr. Sheetal A, Dr. E. Mamatha
Published : Aug. 30, 2018
Abstract
The mouth is regarded as a mirror and the gateway to health. Various dental
treatment modalities frequently require appointments, which are more than one in
number for completion of the entire treatment program. Missed dental appointments are
an issue which has been noticed for years but very little research has been conducted
around it. To assess various factors responsible for missed dental appointments among
the patients attending a dental college. A cross-sectional study was conducted among the
patients attending various departments of the college. A sample size of 960 was
calculated based on the results of the pilot study and the patients who missed their
appointment at least once during their treatment procedures were included in the study. A
self-structured 19 item questionnaire was used to measure various factors responsible for
missing the appointment. The collected data was subjected to statistical analysis by using
SPSS version 21.0. Among 960 patients, 53% were females and 46% were males.
Various reasons for not attending recall were assessed in patient’s perspective and
college perspective. Lack of time (63%). fear (62%) were cited to be the most common
factors for not attending recall in patients perspective and inconvenient appointment
timings (47%) and dissatisfaction with the reception area(44%) were cited to be the most
common factor for missing the appointment in college perspective. This study concluded
that patients who miss appointments cite the most common reason as lack of time, fear,
lack of transportation inconvenient appointment timings. The key in dealing with the
issue of missed dental appointment lies in altering patient’s psychology during the first
appointment. Counselling and motivation is required to be done at first dental visit to
reduce the chances of missed appointment.