Saudi Journal of Humanities and Social Sciences (SJHSS)
Volume-4 | Issue-07 | 499-506
Original Research Article
Communication Mapping and Change in Development of Good Government Governance in the Police of the Republic of Indonesia
Elly Yuliawati, Henni Gusfa, Riki Arswendi, Kurniawan Prasetyo
Published : July 30, 2019
Abstract
Government institutions such as the National Police of the Republic of Indonesia have given attention to the process of
implementing public information disclosure by issuing several regulations. Regulations concerning public information
services were issued by the agency since 2010, which were later, renewed in the regulation of the Head of the National
Police of the Republic of Indonesia number 24 of 2011. Changes to the new regulation are the result of revision of
regulation number 16 of 2010 concerning the public information service in the police force of the Republic of Indonesia.
Public perceptions related to the quality of service of government institutions that are considered complicated, slow and
too many procedures are a challenge for the Indonesian Police Agency. The process of achieving good performance as an
indication of the success in the implementation of good governance. According to a survey conducted by the Partnership
Governance Index (PGI) regarding the quality of the principles of good governance in Indonesia, data were obtained that
based on the dimensions of the principle of good governance related to the level of government information disclosure,
showed a tendency towards poor assessment on aspects of transparency. It is an indication that the public considers the
level of transparency of the government and Indonesian bureaucracy needs to be improved and improved. Through the
qualitative analysis method, this research is expected to produce a mapping of communication and changes in the
development of good governance in the Indonesian National Police. Communication and changes in realizing good
governance at the police institution are carried out through POLRI Bureaucratic Reform (RBP) as stated in Map the third
wave of the National Police Bureaucracy Reform 2016-2019, which is nothing but the actualization of 8 areas of change
in the Apparatus, Supervision, Accountability, Mental fields. Institutional, Management, Human Resources Apparatus,
Legislation and Public Services, which confirms the importance of implementing clean government and good governance
that are universally believed to be the principal needed to provide excellent service to the community, with the main
program being carried out by the government to build state apparatus through the application of bureaucratic reform.