Saudi Journal of Humanities and Social Sciences (SJHSS)
Volume-3 | Issue-12 | 1485-1499
Original Research Article
The Innovation In Marketing Communication Activities of Saudi Services' Organizations
Iyad A. Al- Nsour
Published : Dec. 30, 2018
Abstract
This study aims at determining the impact of four determinants: market
intelligence, competitors intelligence, technological intelligence and strategic
intelligence on the innovation of marketing communication activities in Saudi service
organizations. These determinants called competitive intelligence. Determining the
statistical differences in the levels of innovation and competitive intelligence in the
survived organizations are objectives of this study. The research population consists
all of large Saudi companies working in the service sector in the year 2016 which are
commercial banks, telecom companies, insurance companies and private hospitals.
The full survey method is used. The number of survived companies reached to 67
companies. The study approved that the competitive intelligence and its determinants
are key sources of innovation in marketing communication activities. The study also
find that there are no statistical differences in the level competitive intelligence while
the differences in the level of innovation is approved. Finally, the study recommended
some implications to improve the levels of competitive intelligence and innovation in
Saudi economy.