Saudi Journal of Humanities and Social Sciences (SJHSS)
Volume-3 | Issue-06 | 713-719
Original Research Article
Contributions of Business Records on Small and Medium Enterprises Profitability
Bibie. A. Ghasia, Justus Wamukoya, Japhet Otike
Published : June 30, 2018
Abstract
This paper presents the results of an empirical and theoretical literature
review to effects of business records in business profitability in SMEs. Three research
questions are addressed: how business records contributed towards business
performance of SMEs? What types of records they kept and is used in the day-to-day
business operations? The research questions are underpinned by Records Continuum
Model. Results show that business records in Tanzania had no positive impact on
business profitability because of how the records were created and the value attach to
record keeping, resulted from the lack of records management policies; inadequate staff
capacity, limited awareness about the value of sound records management; and
inadequate budgets. As a result, decisions are made without full information about
business transactions. Besides, the absence of systematic record keeping and controls
leaves scope for corruption and collusion between business officials and business
owners and employees as well as the chamber of commerce. The ISO 15489-1 is
presented as the key best practice mechanism for enhancing sound records management
that the Tanzania SMEs may espouse. The subject matter of this paper is aimed at
influencing policy and practice, especially with regard to the provision of the
appropriate competencies and skills needed for sound management of court records to
enhance accountability, transparency and service delivery.