Saudi Journal of Humanities and Social Sciences (SJHSS)
Volume-3 | Issue-03 | 393-401
Original Research Article
The Analysis of Organizational Diagnosis of Tax Office of Pratama Palembang Ulu
Hardiyansyah, Hutamol Fitri, Koesharijadi, Emi Suwarni, Mukran, Heriyanto, Trisninawati
Published : March 30, 2018
Abstract
In the state budget of revenues and expenditure (Anggaran Pendapatan
dan Belanja Negara - APBN) 2016, tax revenue is targeted to reach 85% of the
total state budget. It is a very high target; therefore the workload of the Directorate
General of Tax (DGT) is getting higher and larger. In response to this, it is
necessary to have changes and to develop the DGT's organization along with other
work units, both the changing of the administrative systems and its human
resources. One of the changes is the modernization of the tax administration system
that has begun in 2002. The Tax Office (TO) is an integrated part of the DGT’s
organizational changing. Based on organizational diagnosis result of the tax office
of Palembang Seberang Ulu using 6 variables of Weisbord model obtained mean
score for all variables were 4,051. Overall, the organizing of the Tax office of
Palembang Seberang Ulu could be considered as good or no problematic issues.
For the goal variable, relationship variable, leadership and organizational structure
variable, reward and working mechanism have been good or not in problem
classification. However, the organization of the Tax office of Palembang Seberang
Ulu needs to improve the understanding of the objectives/goals, relationship,
leadership, organizational structure, reward and working mechanism by finding
solutions to all obstacles that hinder the performance of the tax office organization
of Palembang Seberang Ulu.