Saudi Journal of Humanities and Social Sciences (SJHSS)
Volume-2 | Issue-09 | 830-835
Original Research Article
The Effects of the Plan-Do-Check-Act Cycle on the Performance of the Small Size Construction Firms in the Kingdom of Saudi Arabia
Muhammad Tahir
Published : Sept. 30, 2017
Abstract
In current competitive environment of the construction industry,
continuous quality improvement is becoming a need of the day. One important tool
for continuous quality improvement is PDCA cycle (plan, do, check, and act) which
can be effectively used for quality improvement and subsequently improvement in
the performance by the construction firms. The objectives of the study were to
identify the extent to which the firms are utilizing the PDCA cycle, and its effects on
the firm performance in the context of small scale construction firms in the Kingdom
of Saudi Arabia. Measure were adapted from previous sources to develop a survey
questionnaire and through convenience sampling, responses were generated from
staff from 20 selected small scale construction firms (n=157). Descriptive statistics
indicate that the level of utilization of PDCA cycle among the sample firm is
moderate level. Further, the three stages of PDCA cycle including plan, do, and act
is having positive and significant effects on the firm performance. Based on the
findings, it is recommended that small scale construction firms should focus on
greater utilization of the PDCA cycle.