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Saudi Journal of Economics and Finance (SJEF)
Volume-4 | Issue-06 | 293-298
Original Research Article
The Behavior of Government Bureaucracy in Public Services in Parigi Moutong Regency, Central Sulawesi Province, Indonesia
Suasa, Syamsul Bachri, Mustainah, Natsir Mangngasing
Published : June 26, 2020
DOI : 10.36348/sjef.2020.v04i06.016
Abstract
This study aims to determine the behavior of government bureaucracy in public services. The study was conducted in Parigi Moutong District, with seven informants selected purposively also used a qualitative-descriptive research method. Data collection was carried out by interviews, observation, and literature review. Data analysis used seven bureaucratic behaviors with some aspects, namely caring, superior, transformative, professional, integrity, a vision of novelty, and agent of democratic governance. The results showed that the figure of the bureaucratic apparatus had not been realized if it was associated with public services. It is occurred due to the existence of the effect by the system of Nepotism and political intervention with several research findings. For example, a bureaucratic care attitude towards public services by paying attention to the level of education and competence, excellence, professionalism, integrity, and the vision of a person's novelty can not be used as the most important criteria. The important thing is that the person concerned has an emotional connection, i.e., as family or team successful at the time of the regional head election process. In addition, it also cannot be used as an agent of democratic governance because it places a person in a non-transparent way, there are still political interventions that lead to negative perceptions that the behavior of the bureaucratic apparatus does not adhere to moral-ethical values, such as, upholding the mandate, distancing themselves from conflicts of interest.
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