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Scholars International Journal of Law, Crime and Justice (SIJLCJ)
Volume-2 | Issue-11 | 364-367
Original Research Article
Operation of Public Service Quality in Governmental Lanjas Village, District of North Barito
Halen Perdana, Jamaluddin, Budi Suryadi
Published : Nov. 19, 2019
DOI : 10.36348/sijlcj.2019.v02i11.004
Abstract
Public service is the main task of the government as a public servant, without exception the village office. The district office serves as the first service to the community. Therefore the quality of service is needed in providing services to the public. Research methods used in this research is qualitative descriptive methods and techniques of collecting data through observation and in-depth interview to the informant. Informants in this study are three (3) key informant namely Lanjas Village and village officials, as well as the Community. Based on the results showed that the implementation of quality public services at the village administration Lanjas quality is still not due to budget constraints, inadequate infrastructure, the number of employees who are still lacking and awareness for the qualified in service. Expected to increase the budget as well as the urban infrastructure facilities, as well as additional staff to provide a quality service to the community.
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