The aim of this brief paper is to provide a case study of reflection on a teaching critical incident within higher education. The case study is based on personal experience providing personal insights and feelings, and an action planning for further development in future similar scenario. Teachers in higher education may face different challenges during their teaching experience; this would worth reflecting upon to further understand the nature of the challenge as well as the associated aspects with it and enables opportunities of sharing experience and best practices with other academics, faculties, institutions and professionals internally and externally.