Saudi Journal of Business and Management Studies (SJBMS)
Volume-3 | Issue-09 | 1128-1134
Original Research Article
Determinants of Consumers’ Choice of Brand of Bottled Water in Enugu Nigeria
James O. Abugu, Nwafor Michael Ezaka
Published : Sept. 30, 2018
Abstract
The emergence of various brands of bottled water, with the common core
benefit of quenching of thirst but arrays of features with marketing implications, have
exposed consumers to making choice. This longitudinal study covered 2013-2018 and
used questionnaire to obtain information from 343 consumers and 210 sellers of bottled
water in Enugu Metropolis, Nigeria which were exposed to hypothetical tests. Findings
showed among other things that choice of brand of bottled water is significantly
determined by company of make in Enugu, Metropolis, consumers purchasing power
and social status significantly determine the choice of brand of bottled water and that
NAFDAC seal of quality significantly accounts for the choice of bottled water. It was
concluded that consumers choice of bottled water in the area under review include
company of make, social group and regulatory authority (NAFDAC) confirmation of
quality of the brand of bottled water through seal of quality on the bottle of the water.
The study recommended that; bottled water company should produce bottled water that
conform with the expectation of consumers to obtain loyalty, varieties of brand should
be produced to take care of different income and social groups devoid of compromising
to quality standard and that regulatory agencies should supervise every production
process, ensuring that brand of bottled water meets up with both local and international
standard.