Saudi Journal of Business and Management Studies (SJBMS)
Volume-3 | Issue-06 | 663-669
Review Article
An Empirical Review of the Relationship between Strategic Quality Management and Organisational Performance
Mus’ab Mousa Mahmoud Salah, Noor Aina Amirah
Published : June 30, 2018
Abstract
In the past 15 years, awareness concerning natural changes was evidently
expanding among population and industries. International agencies and national
governments have expanded their endeavors concerning natural resources depletion,
ozone depletion, gas emissions and waste reduction. Therefore, the main purpose of this
paper is to examine the existing literature on the relationship between just-in-time (JIT),
total productive maintenance (TPM), total quality management (TQM) and
organisational performance. In total, 20 articles were empirically reviewed, all published
in peer-reviewed journals between 2014 and 2018. The articles are analysed in terms of
several general variables such as type of research and theoretical viewpoint, and the
perspective taken on organisational criteria. The empirical reviewed indicated that JIT,
TPM and TQM, maintained by human resource practices, have a significant prospective
to develop the organisational performance. However, a simultaneous implementation of
JIT, TPM and TQM does not certainly lead to greater performance. As prospective
purpose for this, human resources are viewed as restrictive factor both improvement
programs draw on. Therefore, this limited resource is acknowledged as vital element
with respect to organisational performance when implementing JIT, TPM and TQM
concurrently.