This research aims to determine the effect of emotional intelligence, complaining behavior and job satisfaction on the performance of employees. The object of this research is the employee at the office of Dinas Penanaman Pelayanan Modal Terpadu Satu Pintu Kota Tangerang Selatan. This research was conducted on 86 respondents by using quantitative descriptive approach. So the data analysis used is statistical analysis in the form of multiple linear regression test. The results of this study indicate that partially and simultaneously, emotional intelligence, complaining and job satisfaction have significant effect on employee performance at the office of Dinas Penanaman Pelayanan Modal Terpadu Satu Pintu Kota Tangerang Selatan.