Saudi Journal of Business and Management Studies (SJBMS)
Volume-3 | Issue-04 | 464-470
Review Article
Moderating Effect of Organizational Culture on the Relationship between TQM Implementation and Organizational Performance: Emprical Evedence on Alrahila Oil Services Company - Libya
Abdulgani M S Bahbah
Published : April 30, 2018
Abstract
This paper proposed a framework to establish the relationship between the
implementation of TQM success factors and the organizational performance measures,
using the role organizational culture plays as a moderating variable in the oil and gas
industrial sector in Libya. The study which is the first step in providing a base for the
empirical study of the moderating effect of culture in the Libya oil and gas industry
has put forward some key success factors for TQM implementation with special
consideration of the operational culture in the oil distribution sector in the Libya oil
and gas industry. Thus, the study focused on those critical factors that can easily and
positively affect the organizational performance. Having proved by previous TQM
researchers how organizational culture and practices significantly influence the overall
organizational goal and performance, if adopted and implemented with sincerity, this
study will help Libya’s Oil and Gas Sector to improve its competitiveness among
firms, quality of products and services, and a standard customer expectation.