Saudi Journal of Business and Management Studies (SJBMS)
Volume-10 | Issue-06 | 238-254
Original Research Article
The Influence of Supply Chain Management Practices on the Overall Performance of DPD Logistics
Taiwo R. Aiki, Victor O. Okoh, Oluwatobi J. Banjo, Olawale C. Olawore
Published : July 7, 2025
Abstract
The primary objective of this study is to determine how different supply chain management (SCM) approaches affect how well DPD Logistics runs its business. The research examines the impact of digital transformation, operational integration, and long-term initiatives on three critical aspects of a company's performance: profitability, operational efficiency, and customer satisfaction. This study uses a variety of methods to fill in the gaps in our knowledge of how to manage transportation. New supply chain strategies help firms remain ahead of the competition by allowing them to change with the times. The results show that DPD's strategic supply chain management (SCM) efforts have improved the company's measurable results. This is particularly relevant for projects like becoming digital, keeping track of stock, and using green logistics. The organization will be able to ship and manage more than 2.1 billion items throughout the world by 2024. Thanks to integrated supply chain management systems, this is possible. This study shows that different needs can be met in different ways. Supply chain management has become more open and flexible because of the introduction of new technologies such as data-driven forecasting and automated storage. The service is not as pleasant or as inexpensive as they were in the past. This research enhances the existing knowledge of supply chain management (SCM). To do this, people look at things from the Resource-Based View (RBV) and Systems Theory points of view. Transportation workers can also use the information to help supply lines run better and be more competitive. The study reveals that transportation businesses may do better with SCM if they apply modern technologies and green ideas.