Saudi Journal of Nursing and Health Care (SJNHC)
Volume-7 | Issue-12 | 410-413
Original Research Article
Evaluating Patient Satisfaction with the Quality Nursing Care in a Selected Hospital
Miss. Rijiya Sultana, Miss. Deepti Rai, Miss. Pooja Khadka, Miss. Swagatalakshmi Sen
Published : Dec. 26, 2024
Abstract
Quality nursing care is subjective and influenced by individual expectations and needs. Evaluating it is complex due to varying client standards, although client satisfaction remains a key measure of nursing quality. This study explores patient satisfaction with nursing care during hospital stays, examining factors affecting quality and demographic variables related to satisfaction. Continuous evaluation helps healthcare managers identify areas for improvement. Nurses play a crucial role in overall patient satisfaction by providing emotional and psychological support. This descriptive study, conducted with 100 patients at a private hospital in Bangalore, used the “Patient Satisfaction with Quality of Nursing Care” scale to assess satisfaction levels.