Saudi Journal of Business and Management Studies (SJBMS)
Volume-2 | Issue-09 | 834-841
Original Research Article
Systematic Investigation of Influential Adopting Factors of Software as a Service (SaaS) in SMEs
Zulfiqar Hussain Pathan, M. Zahid Tunio, Zahid Latif, Suhail Memon, Zuhaib Hassan Qureshi
Published : Sept. 30, 2017
Abstract
Cloud computing is a new technological paradigm that offers very
powerful computing and cost effective, scalable network services to its end-users /
organizations without considering the firm size. Aim of this study is to review
systematically the influential adopting factors of Software as a Service (SaaS) by
Small and Medium Enterprises (SMEs). Thirty-three research papers have been
reviewed attentively from different quality journals and valid conference reports
which were published on integration of SaaS and Cloud Computing in SMEs.
Increasing number of studies conducted in the last half decade on the factor adoption
reflects that organizations whether small or medium are very eager and enthusiastic to
integrate SaaS framework in order to get competitive advantages and proliferation of
business. Findings of this study segregated innovation variables and recapped TOE as
I-TOE (innovational, technological, organizational and environmental perspectives)
are the most influential adopting factors of SaaS in the context of SMEs.