Saudi Journal of Economics and Finance (SJEF)
Volume-1 | Issue-01 | 20-31
Original Research Article
A Study on the factors Affecting Online and Offline Shopping with respect to Jamnagar City in Gujarat
Dr. Richard Remedios, Dr. Gaurang Trivedi
Published : Dec. 1, 2017
Abstract
The study tries to understand the antecedents of consumer preferences
towards online and offline shopping. A conceptual model that addresses consumer
value perception for using the internet shopping versus the traditional shopping.
Earlier studies have shown that perceptions of price, product quality, service quality
and threat strongly impact perceived value and purchase intents in the offline and
online network. Observations of online and offline buyers can be evaluated to see
how value is constructed in both channels. The objective of this study is to provide
an impression of online shopping decision process by comparing the offline and
online decision making and identifying the factors that motivate customers to
decide whether to do online shopping or go for the offlin e shopping.
Consumer’s shop when and where they want, where they are comfortable with the
products and the choice of shopping. The study finds that female are more into
online shopping than male. Since last two years as population are more aware of the
technology the online shopping increased immensely. The people from the age group
35 and above are less likely to do online shopping because they are less aware of the
technology. However the respondent said that they will love to purchase from online
shopping if only the price of the product is less than the market. They revealed that it
is fairly important to go for e-shopping.